Tag: social media

Does Your Business Need a Makeover?

How Print, Digital, and Design Services Can Transform Your Brand

In a competitive marketplace, your business needs to stand out more than ever. Whether you’re a tradesman, dog groomer, or small business owner, staying fresh and relevant is key to attracting new customers and keeping existing ones engaged. But how do you know if your business is in need of a makeover? More importantly, what changes can you make to give it the boost it needs? 

In this blog post, we’ll explore how giving your business a makeover with print, digital marketing, and design services can enhance your brand, improve customer experience, and drive growth. 

Signs Your Business Might Need a Makeover 

Before diving into solutions, let’s first identify some common signs that your business might need a refresh: 

  • Outdated branding: If your logo, business cards, or website design look outdated, it could be time for a fresh new look. 
  • Inconsistent customer experience: If your print materials don’t align with your digital presence, customers might feel confused or disengaged. 
  • Lack of online visibility: Struggling to get noticed online or rank well in search results? You may need a digital marketing boost. 
  • Declining engagement: If fewer people are interacting with your business, whether on social media or in person, a new marketing strategy might help re-energise your brand. 

If any of these signs sound familiar, a makeover could be exactly what your business needs. 

The Power of Print: A Tangible Connection with Customers 

Even in our digital age, print marketing remains a powerful tool for small businesses. Printed materials like business cards, flyers, brochures, and direct mail provide a physical connection between your brand and your customers. They can leave a lasting impression, especially when they’re well-designed and professionally produced. 

Here’s how a print makeover can help your business: 

  • Professional designs: Well-designed print materials immediately elevate your brand, making it appear more polished and trustworthy. 
  • Consistency: Updating your print designs to match your digital branding creates a seamless customer experience across all touchpoints. 
  • Targeted marketing: Use flyers or direct mail campaigns to target specific local areas and reach potential customers who might not be online. 

With fresh, cohesive print materials, your business will look modern and professional, which can inspire more trust from potential clients. 

Digital Marketing: Expanding Your Reach Online 

If your business isn’t taking full advantage of digital marketing, you’re missing out on a huge opportunity to reach new customers. A digital marketing makeover could include everything from a revamped website to a new social media strategy and even paid advertising campaigns. 

Here’s how we can help you modernise your digital presence: 

  • Website redesign: Your website is your digital storefront, and it needs to reflect the quality of your services. We offer custom website designs that are user-friendly, mobile-optimised, and tailored to your brand. 
  • Search engine optimization (SEO): Improving your website’s SEO will help you rank higher in search engine results, making it easier for potential customers to find you. 
  • Paid digital advertising: Google Ads, Facebook Ads, and other paid advertising platforms allow you to target your ideal audience with precision, driving more qualified traffic to your business. 
  • Social media management: A consistent, engaging social media presence is essential for connecting with today’s customers. We can help you craft posts that not only promote your services but also foster engagement with your audience. 

With the right digital strategies in place, you can reach more customers, grow your brand, and increase inquiries. 

Design Services: Make a Lasting Impression 

A strong brand identity starts with great design. From your logo to your website layout and marketing materials, design plays a huge role in how your business is perceived. If your brand looks inconsistent, unprofessional, or outdated, it may be time for a design refresh. 

Here’s how we can help transform your brand’s design: 

  • Logo redesign: If your logo looks old-fashioned or doesn’t represent your business anymore, a logo redesign can breathe new life into your brand. 
  • Brand identity overhaul: We create cohesive branding packages, ensuring that your colors, fonts, and overall style are consistent across all platforms—online and offline. 
  • Website design: A visually appealing, easy-to-navigate website is essential for making a great first impression. We’ll work with you to design a site that reflects your unique business and attracts customers. 

Whether it’s a fresh new logo or a complete rebrand, investing in high-quality design services can significantly improve how customers view and interact with your business. 

How We Can Help You Transform Your Business 

At Local Pages, we specialise in offering print, digital marketing, and design services that give your business the makeover it needs to thrive. We know that every business is unique, so we work closely with you to understand your goals and create a plan tailored specifically to your needs. Whether you’re looking for a small refresh or a complete rebrand, we’re here to help. 

Ready for Your Business Makeover? 

If you think it’s time to give your business a fresh new look and attract more customers, we’re here to help. With our print, digital, and design services, we’ll work with you to create a brand identity that’s modern, cohesive, and effective. 

Visit The Little Blue Blog for more insights or contact us today for a free consultation at 0117 923 1122 or info@localpages.co.uk. Let’s give your business the makeover it deserves! screenshot-2024-10-22-115307

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Digital Marketing Must-Haves for Local Businesses going into 2025

Elevate your digital presence in 2025

As a local business owner – whether you’re a tradesman, hairstylist, dog groomer, or restaurant owner – having a strong online presence is crucial. It’s not enough to have a website and a Facebook page; in the growing and developing online world it’s important to do as much as you can to get your business found online. Here are four essential digital marketing elements to help your local business thrive in 2024: 

 

1.Google Business Profile Optimization

Google Business Profile (formerly Google My Business) is a free tool that allows businesses to manage their online presence across Google, including Search and Maps – it’s the little box that appears on the tight when Googling a business. It’s crucial for local SEO (see below) and helps customers find and connect with your business. Google Business Profile is often the first point of contact for potential customers. It’s important you keep on top of your page by: 

  • Go to google.com/business and claim your listing if you haven’t already! A good way to check is opening a tab in incognito mode and searching up your business 
  • Keep your information up-to-date (hours, services, contact details) 
  • Regularly post updates, offers, and photos 
  • Encourage and respond to customer reviews 

 

2. Omnichannel Marketing 

Omnichannel Marketing is all about creating a seamless experience for your customers across all touchpoints – both online and offline, whether they’re browsing your website, receiving emails or checking your social media. For local businesses, this means connecting your physical location, website, social media and customer service efforts: 

  • Ensure consistent messaging across social media, email, and your website, including consistent branding and voice. For more tips on how to build and maintain your brand, you can read our help guide here 
  • Implement cross-channel retargeting strategies for customers that leave your website or social media without taking action 
  • Use customer data to provide personalized experiences regardless of the platform 

 

3. Local SEO Strategy 

SEO, or Search Engine Optimization, is probably the most important thing to consider when trying to attract more website visitors. Essentially, you want your website to appear at the very top of all search results when a key word or phrase is searched on Google. There’s a couple things you can do to appear more often in those organic search results locally: 

  • Use location-based keywords (e.g., “hairstylist in [Your City]”) 
  • Create location-specific pages on your website 
  • Build citations on local business directories 

4. Online Booking and Payment Systems 

Convenience is the number one seller – the easier it is to reach you and buy your product/service – the better. Make it easy for customers to do business with you: 

  • Implement an online booking system for appointments 
  • Offer contactless payment options (cash is not widely used anymore!) 
  • Consider a loyalty program to encourage repeat business 
  • A fully operational e-commerce website for goods and products 

 

By incorporating these digital marketing must-haves, you’ll be well-equipped to attract and retain local customers in the increasingly digital marketplace of 2024, going into 2025. The upcoming New Year is a good time to consider evaluating and expanding your digital marketing strategy.  

Local Pages offers free consultations about your marketing needs. We pride ourselves on our bespoke approach, so don’t wait and level up your digital presence in 2025! Book a consultation here. 

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What Is PPC and Is It Right For You?

As a business owner, you may have heard the term PPC floating around in digital marketing conversations, but what exactly is PPC, and how can it benefit your business? At Local Pages, alongside our print directories and digital products, we offer a comprehensive Pay-Per-Click (PPC) advertising service to help your business get found by potential customers online. In this article, we’ll explain what PPC is and help you decide if it’s the right strategy for you.

What is PPC?

PPC stands for Pay-Per-Click; a type of online advertising where you pay a fee each time someone clicks on your ad. Instead of trying to “earn” traffic organically, PPC allows you to buy visits to your website, ensuring your business gets immediate visibility in search results, social media, or other digital platforms. The most popular form of PPC is Google Ads, where advertisers bid on specific keywords to have their ads appear at the top of Google’s search results.

In simple terms – you’re paying to get in front of people searching for your products or services, and you only pay when someone takes action by clicking on your ad.

How Does PPC Work?

PPC advertising is based on a bidding system. Advertisers bid on keywords that are relevant to their business, and when a user searches for that keyword, an auction is triggered. Ads are displayed based on factors like:

  • Bid Amount: How much you’re willing to pay per click.
  • Ad Quality: Google and other platforms take into account the relevance of your ad, landing page quality, and how likely users are to click on it.

If your ad wins the auction, it will appear in the search results or other online platforms. When users click on your ad, they are directed to your website, and you’re charged for that click.

What Are the Benefits of PPC?

PPC offers a range of benefits that can give your business a competitive edge:

  1. Instant Visibility: Unlike SEO (Search Engine Optimization), which can take months to see results, PPC provides almost immediate exposure in search engines like Google or on social media platforms.
  2. Highly Targeted: PPC allows you to target specific audiences by choosing keywords, demographics, geographic locations, device types, and even the time of day when your ads are displayed.
  3. Cost Control: With PPC, you have complete control over your budget. You set a daily or monthly cap on how much you’re willing to spend, and once you hit that limit, your ads will stop showing, ensuring you never overspend.
  4. Measurable Results: PPC campaigns provide detailed insights into performance metrics, such as clicks, conversions, and the cost per click. This makes it easy to track your return on investment (ROI) and fine-tune your campaigns for better results.
  5. Increased Traffic & Sales: Since PPC ads are often shown at the top of search results, you can drive targeted traffic to your website quickly, increasing the chances of converting visitors into paying customers.

Is PPC Right for You?

Now that you know how PPC works and its benefits, the next question is whether it’s the right fit for your business. Here are a few things to consider:

1. Your Business Goals

If your goal is to quickly drive traffic to your website or generate leads, PPC is an excellent choice. It’s particularly effective for e-commerce businesses, service-based companies, or any business looking for immediate results.

2. Your Budget

PPC allows flexibility in terms of budget, but it’s important to have a strategy in place. If you have the budget to compete in a competitive market and you’re comfortable with paying for each click, PPC could be a strong addition to your marketing efforts. However, it’s vital to remember that while PPC can drive immediate traffic, it can be expensive if not managed well.

3. Your Industry

PPC can work well in various industries, but some sectors can be more competitive (and costly) than others. For example, legal and financial services often face high costs per click due to the competitive nature of their industries.

4. Your Marketing Mix

PPC should be seen as part of a broader marketing strategy. If you’re already doing SEO, paid social media advertising, or using a printed directory like the Little Blue Books to reach your audience, PPC can complement these efforts and help you dominate search results.

PPC with Local Pages

At Local Pages, we provide a complete range of digital marketing solutions to complement your print directory advertising. Our PPC service is designed to help your business stand out in an increasingly crowded online marketplace. We take care of everything, from keyword research and ad creation to ongoing campaign management and optimization, ensuring you get the best results for your budget.

If you’re unsure whether PPC is the right fit for your business, don’t worry. We offer free consultations and audits to help you evaluate your options and create a marketing strategy tailored to your needs.

Conclusion

PPC can be an incredibly powerful tool for businesses looking to increase visibility and drive traffic online. However, like any marketing strategy, it requires careful planning and management to ensure it delivers a return on investment. If you’re looking to explore how PPC can work for your business, get in touch with our team at Local Pages today. We’re here to help you navigate the digital marketing landscape and find the right solution for your business.

Schedule a free consultation here.

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How to Grow Your Customer Base

A Guide to Expanding Your Business

In today’s competitive market, businesses of all sizes are constantly seeking ways to attract new customers while retaining their existing ones. If you find yourself struggling to grow your customer base, you’re not alone. The good news is that with the right strategies in place, you can boost inquiries and increase revenue. Here’s a practical guide to help you get started.

 

Understanding Your Audience

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The first step in growing your customer base is understanding who your customers are and what they want. By gaining insights into their preferences and shopping habits, you can tailor your marketing efforts to meet their needs effectively. This involves everything from the design and format of your website and social media posts to the way you communicate with your customers.

For instance, if you run a modern clothing brand, your target audience might be younger individuals aged 16-30 who are more likely to engage through social media rather than traditional phone calls or emails. On the other hand, a company that installs safety and alarm systems would typically target older homeowners aged 30-60, who may prefer communication via phone or email. Identifying key aspects of your audience allows you to focus your efforts on the channels that will resonate most with potential customers.

 

Implementing a Referral System

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Word of mouth remains one of the most powerful marketing tools available. By turning your loyal customers into brand advocates, you can gain new customers without significant marketing costs. Implementing a referral system where existing customers receive a discount or freebie for referring new clients can be an effective way to encourage this behavior. When there’s something in it for them, your current customers are more likely to spread the word about your business.

 

Showcasing Feedback and Success Stories

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Showcasing the success of your services can be a compelling way to attract new customers. For example, if you’ve recently completed a project, like fixing a fence, share that story on your website, blog, or social media channels. Potential customers look for proof that you’re reliable and trustworthy, and real-life success stories can provide that assurance.

Additionally, gathering feedback from your customers can help you improve your services and build credibility. You can collect feedback through surveys, direct messages, or even casual conversations. Sharing positive feedback not only enhances your brand’s reputation but also provides content that demonstrates your reliability.

 

Prioritizing Customer Service

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It might seem obvious, but exceptional customer service is crucial for growing your customer base. Excellent customer service not only helps retain existing customers but also turns them into repeat customers and brand advocates. By promptly addressing customer concerns, being attentive to their needs, and going above and beyond in service delivery, you can create a loyal customer base that will refer others to your business.

 

Offering Special Promotions

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Everyone loves a good deal. Offering special promotions, discounts, or limited-time offers can create a sense of urgency that encourages potential customers to make a purchase. Promotions can also be used to reward loyal customers, which helps to strengthen their relationship with your brand. Whether it’s a seasonal sale or a first-time customer discount, special offers can be a powerful tool to attract and retain customers.

 

Growing Your Digital and Social Platforms

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In today’s digital age, having a strong online presence is non-negotiable. Growing your digital and social media platforms can significantly expand your reach and connect you with a larger audience. Regularly posting engaging content, running targeted ads, and interacting with your followers are all effective ways to build your online presence. Consider investing in search engine optimization (SEO) to ensure that your website ranks well in search results, making it easier for potential customers to find you.

 

Conclusion

Growing your audience base is an ongoing process that requires a deep understanding of your audience, strategic marketing efforts, and a commitment to excellent customer service. By implementing the strategies outlined in this guide, you’ll be well on your way to attracting new customers and boosting your business’s revenue. Remember, growth doesn’t happen overnight, but with persistence and the right approach, you’ll see your customer base expand over time.

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Empowering Success with Local Pages; A Digital Revolution

Located in Mangotsfield, Bristol, Deja Vu Training Academy operates under a clear mission: “Be competent and confident with Deja Vu Training.” The academy is dedicated to providing top-tier training in the ever-evolving field of non-surgical aesthetics. With a strong commitment to supporting every pupil and ensuring the safety of future clients, Deja Vu Training Academy stands out for its meticulous approach and high standards.

At the helm is CEO Rita; a seasoned expert with over 45 years of experience. Her expertise has earned her the esteemed title of Key Opinion Leader at Intraline Medical Aesthetics. Alongside Jemma, the Office Manager, Rita ensures that students receive the education and support necessary to thrive in the aesthetics industry. You can learn more about Rita’s journey and the exceptional work done at Deja Vu Training [here].

Challenge

Rita’s partnership with Local Pages began from a referral. After losing access to her business website, Rita was faced with the daunting task of rebuilding Deja Vu’s online presence. Although the Training Academy had all the essential tools to succeed, Rita recognized the importance of expanding her reach to a broader audience.

Solution

We stepped in to create a new, user-friendly website for Deja Vu Training Academy and have since provided ongoing support to ensure its success. Our comprehensive SEO services played a crucial role in enhancing the academy’s online visibility, driving new business, and helping Deja Vu establish a strong digital presence.

Insights

In today’s highly competitive market, having a robust online presence is essential. A well-designed website is just the beginning—ranking that site through strategic keyword targeting is where the real challenge lies. At Local Pages, we take pride in our personalized approach, tailoring our services to meet the unique needs and stories of each client.

Learn more about our Digital Services and schedule a free consultation [here].

“I wanted to take a moment to express my gratitude for the exceptional work Sion has done in designing my website. It’s user-friendly, easy to update, and Sion is always there when I need assistance. My journey with Local Pages began when someone maliciously deleted my business website. It was a devastating blow, but Sion and his team went above and beyond to restore my business’s online presence. Their continuous support and patience with my frequent calls and emails were invaluable. I wholeheartedly recommend Sion and Local Pages without hesitation. Thank you! —Rita, Deja Vu Aesthetic Training Academy”

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Brand Identity: How to Build and Maintain Your Brand

Tactics and Tips for a Stronger Online Presence

Brand Awareness is, in short, the extent to which your business is recognized. Brand identity is your logo, colours, what you offer, your message, services, among other features.

Why is it important? Your brand identity is your first touchpoint with a potential customer – the stronger the image of your brand in someone’s mind, the more likely they are to engage with you. Unknown businesses aren’t seen as trustworthy – so how do you go about raising the profile of your business and gaining more loyal customers?

  1. Brand Accessibility
  2. Building Your Brand
  3. Strengthening Your Brand
  4. Examples of Strong Brand Identity

Brand Accessibility

identity-2When developing or auditing your brand identity, be sure to read the Web Content Accessibility Guidelines (WCAG) to ensure that your published content (text, images, sound, etc.) is accessible to everyone. This will ensure you don’t lose potential customers due to flaws in design and adaptability for mobile phones.

Building Your Brand

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So – how do you actually go about building a brand?

Audience: A good first consideration is always your audience. The content you post online, the logo and the colours should resonate with your audience as much as possible. For example, pink and purple are probably not the best colours for an accounting firm, but will resonate with women and younger teenage girls when purchasing handmade products or clothing. Considering and weighing audience behaviors might be tricky at first, but the more previous customer interactions you had the easier this should be. Analyzing age, income, occupation and location is a good first step.

Visual Identity: That is the nitty gritty of design – your logo, colours, pictures, mottos, theme songs; anything you can think of that represents your brand. Deciding on design features might be a little daunting, but originality that reflects audience behaviours will yield results. Ask yourself the following questions:

  • What is the mission of your brand?
  • What makes you different from your competitors?
  • How do you want customers to experience your brand/product/service?
  • What kind of emotions are you hoping to evoke?

Consistent Message: That is, your tone and message across all platforms. Contradicting statements, message or voice will decrease your brand awareness. Tone should reflect the uniqueness of your business/service and communicated appropriately across all platforms you use.

Strengthening Your Brand

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So, you built your logo, decided on a colour palette and the purpose is clear in your mind. How do we them strengthen it?

Multi Channel Presence: that is a secure foothold in the door with different social media apps, emails, SMS and non-digital tools is the key to growing your brand as you will reach more customers and start building a trusting relationship. Remember – your presence and content should be adapted to each medium accordingly.

Community Connection: The easiest way to build trust between potential customers and your business is community connection; that is the way your brand interacts with the world around us and the community. This could be as simple as customer testimonials that show your brand is trustworthy, or could stretch beyond that into social causes or local, community-oriented issues. This could simply be acknowledgement of community struggles, a recent event or issue or contribution to the community through donations or other aid.

Face to your brand: Adding a face to your brand will humanize your business and make you seem more approachable and trustworthy. Whether through pictures of your employees or using personal language, any form of direct interaction will bring you closer to your customers.

Examples of Strong Brand Identity

Apple

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The first thought that comes to mind when thinking Apple, or so Apple would like, is innovation and reinvention. Through every update and new product launch, at the forefront we see the portrayal of creating something new and different every time, whether the products released are actually innovative is a different story. Their entire brand is cutting-edge, inviting their customers to join them at the brink of innovation and always breaking the mold.

Coca-Cola

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Besides being the most established and longest-going fizzy drink company, their brand identity is so strong that just the colour red is often associated with Coke. They’ve aligned themselves with the feeling of happiness and enjoyment through their advertising and presence online, which is often kept lighthearted and casual. The motto ‘A Coke and a smile’ sums up their values very clearly, and even if you are not an avid enjoyer of the drink, ask yourself how often do you think of coke on a daily basis.

Ikea

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Ikea created an image of themselves as simple and family-oriented, and they stay in that category. From simple instructions when building the furniture to the simple and lighthearted advertising, Ikea is the first stop when shopping for furniture as it is meant to appeal to everyday people. Their tagline ‘Wonderful Everyday’ reflects their one-stop-shop ideology.

Dove

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A very simple yet elegant brand targeted towards woman and girls is a prime example of effective branding. Their campaigns focus on empowering women and addressing issues such as self-esteem, body image and equality. They are a prime example of involvement in social issues to strengthen their community presence. Dove promotes honesty and optimism, embracing natural beauty through their products.

How Can We Help?

If you’re struggling with brand identity and developing your business identity, Local Pages is here to help! You can schedule a free consultation by clicking here.

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Content Creation: The key to your websites’ success

Every decent website revolves around the same thing: content. A Unique, relevant and up-to date content is highly influential in how successful a website and marketing campaign performs. However, many find that content creation is very challenging and it is one of the most common issues in a business. Often this is due to a lack of time or resources, or simply that people don’t know where to start.

content creation Marketing Website Statistics

 

 

 

 

 

 

In order to create content and use it for marketing purposes, a business needs to consider how the content will be shared on their website and various online marketing platforms. It is also important to consider the frequency of content and who the intended audience is. There is a wide range of options for online marketing, such as social media, email marketing, website content and blogs. There is plenty for a business to choose from!

Many studies have been conducted into the effectiveness of having a content strategy. These studies have found that higher levels of content on a site can have an impact on the business’ marketing strategy and overall search engine ranking. These are just some of the benefits of having a steady stream of fresh, targeted content:

  • Increase levels of traffic to a website
  • Increase amount of enquiries/ leads received via website
  • Build up followers on social media
  • Enhance brand awareness
  • Become trusted within your industry by writing content to showcase abilities and knowledge

 

content creation Marketing Website B2B Leads

 

Sounds great! But how do you create content?

Content creation doesn’t have to be a daunting task. Every business has something to talk about, whether it’s a new product or service, an upcoming event, or an opinion on a recent industry related story. Not forgetting the most important (and easiest!) source of unique content; customers!

Creating stories around customers and the services/products they have received is the easiest form of content to write. Start by asking the customers for their feedback. The comments that they provide can be used to as the focus point of your content, and this can be shared throughout all of your marketing activities. After all, word of mouth and referrals are the greatest sales tool!

Our top tip for new content creation is to include as many targeted keywords and phrases as possible. This will help towards search engine rankings and help sites such as Google to understand what the content is about. But remember to keep it natural and don’t stuff keywords in randomly. This could be seen negatively by Google and other search bots.

Once you’ve got some content and keep going! Set yourself a target and allocate some time for putting together more. Try to keep to a regular schedule, even if it’s just a blog post every month. It all helps!

 

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5 Social Media Strategy Tips For Local Businesses

Whether you’re a multinational corporation or a one-man band, using social media is a powerful and cost-effective way to grow your business. If you’re looking to target customers local to you, here are a few things to consider.

 

  1. JOIN THE COMMUNITY CONVERSATION

It’s one thing posting and tweeting to keep followers updated. But wherever you’re based, there are guaranteed to be online conversations taking place in your community about the things that matter to you. Identifying the most relevant and adding your voice to them is a great way to build valuable connections.

As it’s a conversation and not a sales pitch, being open, friendly and not too “salesy” always helps. As do tagging, @mentioning and using local #hashtags.

 

  1. CONTENT IS KING

There are loads of interesting tools out there to make social output more interesting and engaging. Most are pretty simple to use. Emojis, Vines, Snapchat filters or even the simple act of posting a tweet with an image is proven to significantly increase engagement vs. those without.

Landscape gardener? Try creating gifs that showcase before and after shots. Restaurant? How about a Twitter poll to pick a new dish on the menu?

To see what works, test a few out and stick with the ones people engage with most.

 

  1. KEEP GOING!

Social media never sleeps, so it’s vital to be prepared for the long game. The relatively small pool of a local area means that once people become aware of you online, they’ll expect to hear from you and talk to you on a regular basis.

Having someone permanently dedicated to it is the simplest approach. Though I have other duties at READY, one of my tasks is to manage our social channels. I devote time to it every day, and we’re significantly growing our following as a result.

 

  1. HAVE A PLAN, AND STICK TO IT

It’s important to set a long-term strategy complete with goals and measurable results. Otherwise how do you know if what you’re doing is working

It can be done alone, or with an expert’s help. However, we’d advise keeping day-to-day management in-house. Your staff know your products and the community you’re targeting better than anyone outside your business.

Do ensure they have clear rules and governance to follow, particularly in terms of what’s appropriate to post and what isn’t.

 

  1. THINK ABOUT CAMPAIGNS

As mentioned, regular maintenance is essential for building your business’s profile. But consider dedicated campaigns too, like competitions, promotions or celebrations around particular occasions or local events.

To maximise impact, it’s essential to plan them well in advance and set clear objectives, such as capturing data or generating an uplift in sales. Social platforms offer plenty of nifty tracking options, which you can use to measure performance and identify improvements for future campaigns.

 

Did you like this post? You might also be interested in Choosing The Right Social Media Platforms.

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Choosing The Right Social Media Platforms

Image Credit: https://edubirdie.com/

 

With so many social media networks available and different people getting excited about different ones, the choice of which social media platforms to choose can be quite overwhelming for busy business owners.

Having been on LinkedIn, Twitter and Facebook for around 7 years – and Google+ and other networks more recently – here’s how I position the main social networks to people who ask.

LinkedIn for substance – this is a social media platform where we can position ourselves and our businesses, describing who we are, what we do, and why people should care, in the many 2,000 character sections in the profile. Then we can add multi-media, status updates and much more to build a rich picture, to attract, engage and nurture business relationships. As the leading business to business network, with over 400m personal profiles and 8.5m company profiles, being on LinkedIn is a logical choice for B2B professionals and businesses. If you and your business have knowledge and expertise then showcase it on LinkedIn using an educational marketing strategy. If you want business customers or business partners look on LinkedIn.

Twitter for Soundbites – 140 characters creates brevity that makes reading and creating Tweets an art form. It’s a quick way to share a thought, a resource, a moment or an emotion. It’s also an incredibly useful source of information. Want to know how a football or rugby game is going? Look on Twitter. What to know who’s influential about a topic? Check the #hashtags on Twitter. Does your business create, or can you curate lots of quick, short messages? If that suits your business schedule and customer relationship style then get active on Twitter.

Facebook for Family and Friends – and it’s also great for businesses and brands who sell to consumers. It’s also good for local businesses, especially ones where casual, friendly, person to person relationships are a big part of the business essence. If you and your business offer products or services aimed at consumers then you should definitely be present and active on Facebook. If you can create a community feel and involve people in your Facebook activity then you’re onto a winner.

Google+ for SEO – although the Google+ community is not as far reaching as Facebook or Twitter, or as business oriented as LinkedIn, I’ve still found it’s very good for getting status updates indexed because it’s a Google network. So, if you want to appear in search results pages then put status updates including keywords into Google+ with links to your website landing pages or blog articles, and build a power group who will share them on a reciprocal basis.

Many other social media networks exist, such as Instagram and Pinterest, and content network such as YouTube, Slideshare and Periscope. It’s worth having a presence on all networks, even if most are passive place-holders and sign-posts to your primary network.

And I’d say there are three factors to bear in mind when choosing which network(s) to use.

  1. Where are your ideal customers or your target audience if you want referrals or partners?
    Go where your current customers are, because the likelihood is that there will be similar people who are not yet customers on that network. And consider specific audiences such as partners, suppliers, introducers, media, investors etc. as they may be on a different network to your customers.
  2. What type of content do you want to share? If your content is visual then you have a more difficult choice. If it is primarily written then LinkedIn is best.
    If you can make your content visual as pictures and images then check Instagram and Pinterest, if infographics and presentations then look at Slideshare and LinkedIn, or if video then it’s YouTube and Periscope. Having said that, all networks have become much more visual. When a picture says more than a thousand words it’s worth finding a theme about your business that you can show visually. Then choose a network that allows you to really showcase that content, and encourage people to share and distribute it for you.
  3. What type of conversation do you want to have? Chatty and informal or considered and professional?
    If you want to be chatty then Twitter and Facebook are good. If you want to have a more serious business discussion then LinkedIn is better. Each network has an etiquette, and we risk looking out of place if our behaviour is inappropriate.
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Turning Social Media Into Lead Generation

Put your hand up if you like being bored by what you see, hear & read?? No of course not! None of us want to log on to Twitter or Facebook or wherever and find it as dull as watching paint dry. Noooooo we want excitement and thrills. We want laughs and crys. Ooohhh’s and ahhhhh’s. When our minds are being intellectually challenged and our hearts are being stroked with human stories of kindness and gratitude and love, guess what happens? We fall in love! OK, so not quite but you get the idea. We form an emotional attachment and fondness for these people/brands/businesses that make us feel: Happy, understood, cared for, confident, humoured and so on. This is where social media comes in.

When you can make someone FEEL something positive and good from their experience with you, even when that experience just means them retweeting you or commenting on your post or repinning your pin, you are starting a meaningful connection. Their experience doesn’t have to be a face to face one or something lengthy over a period of time with many backwards and forwards communications. In today’s society we’re all busy and we do things faster and we want things done with speed. Quick
brief nuggets of conversations spattered about here and there are what’s expected and what is the norm. The important factor is to ensure these nuggets make people feel good!

What I’ve been talking about here is: Stimulation. In order to for your social media activity to channel through into new customers and repeat customers (as these are very important too & mustn’t be forgotten) the key element for success is keeping your readers stimulated! However much you love joining in Twitter Chats and sharing your thoughts on a discussion thread on LinkedIn you are not solely doing this for the pure joy of it. Or are you?? Well, for most of us our strategy is to build our network, our connections and our business reputation to as many of the right people as possible to propel our businesses forward for bigger profitability and business growth. And for this we need.. Dah dah dah SALES!! We need to generate quality leads by using this wonderful thing called social media!

You might be interested to know that the definition of “lead generation” is: The marketing process of stimulating and capturing interest in a product or service for the purpose of developing a sales pipeline. (https://www.marketo.com)

There are two significant words here: Stimulating (yep think I’ve got my point across about this!) and Capturing.

It is a complete waste of time if you’re spending your precious energy creating incredibly amazing content for your social media campaigns that is highly stimulating, engaging and useful, if you are then not capturing your reader’s interest. Otherwise you’ve just let them slip through the net to swim off to a competitor of yours. I’m not implying you should be asking people for their email address and phone number at every opportunity but you do need to have a capturing method in place with a plan and a structure, so that when appropriate you are obtaining contact information and you are using it wisely! By wisely, I mean storing in a CRM system that easily and smoothly allows you to communicate effectively with your audience to keep them stimulated!

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